Ducoup Help

We sell a wide range of items which can be found under the All Product Category menu. We also provide online shop windows for dance schools which can be found on the category menu under Dance Uniform.

When buying any items on Ducoup.co.uk the payment will be referenced as DUCOUP PAYMENT on your bank statement. We provide the payment options:-

Unexpected E-mail from Ducoup? If you received an e-mail regarding an order you don’t recognise, please check you orders via your email or Ducoup account. If you can’t find a matching order, the e-mail you received wasn’t from Ducoup.co.uk. Please do not click on any links on such emails. To report a suspicious e-mail, please forward the e-mail to helpdesk@ducoup.co.uk and then delete it. Please also note that Ducoup will never ask for your personal information or to make a payment outside of our website (e.g. via bank transfer, emailing credit card details, etc.).

If you wish to email us to discuss any issues you have with your order please use the email address helpdesk@ducoup.co.uk

If you wish to contact us to discuss any issues you have with your order please call 01304 351337